01About these terms
These Terms of Use apply to your use of the VERTOX LAB website at vertoxlab.site. The website is operated by VERTOX LAB LTD (“we”, “us”, “our”), with a contact address at 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE. Questions about these terms can be sent to [email protected].
Please read these terms before using the website. They explain the permitted use of the site and the limits of the information it contains. They do not replace a separate agreement for paid services. If you do not agree to these terms, please discontinue using the website. Nothing here removes rights that the law says cannot be excluded.
02Purpose of the website
The website provides general information about building contract systems, reviewing code before deployment, and technical advisory engagements. It is intended to help you understand the kinds of work we discuss with prospective clients and the typical outputs of that work.
Descriptions are not a binding offer to perform a particular project. Viewing a page, sending an email, or speaking with us does not by itself create a services contract. An engagement requires agreement on the relevant scope, responsibilities, deliverables, commercial terms, and other conditions. We may decline work that falls outside an appropriate or agreed scope.
03Separate service agreements
If we agree to provide services, the relevant written proposal, statement of work, or service agreement will set out the applicable terms. Those documents should address the work to be performed, expected inputs, timing, acceptance arrangements, payment, intellectual property, confidentiality, and any project-specific responsibilities.
If these website terms conflict with a signed service agreement on a matter relating to that engagement, the service agreement governs that matter. These website terms do not grant a licence to client code, assign ownership of project deliverables, or promise ongoing support. Such matters must be addressed in the engagement terms.
04Timelines and service descriptions
Any timelines shown on the website are typical estimates, not guaranteed completion dates. The actual period depends on the agreed scope, complexity, availability of required information, dependencies, and the timely resolution of questions. Changes to requirements can affect the work and schedule.
References to verification, tests, findings, or re-checks describe defined engineering activities within an agreed scope. They do not mean that every possible defect or vulnerability will be found, that formal mathematical verification is included, or that a system is guaranteed to be secure. Review findings relate to the version, materials, assumptions, and scope examined. Later changes may require further assessment.
05Technical information and decisions
General information on this website is not tailored technical, legal, financial, regulatory, or investment advice. You should not make a deployment or other significant decision solely on the basis of general website material. Project recommendations depend on the information supplied and the assumptions agreed for the work.
Clients remain responsible for decisions allocated to them under their service agreement, including business requirements and appropriate authorisation for deployment. Where relevant, independent professional advice may be needed. We do not claim that a code review or a technical recommendation constitutes a regulatory approval, certification, or guarantee of a commercial outcome.
06Acceptable use
You may use the website for lawful purposes, to learn about our services, and to contact us about relevant work. You must not knowingly introduce malware, attempt unauthorised access, interfere with normal operation, or use the website to facilitate fraud or other unlawful conduct.
You must not impersonate another person, send misleading enquiries, or submit material you are not entitled to share. Automated access must not place an unreasonable burden on the service or bypass access restrictions. These terms do not prevent activities that applicable law expressly permits and that cannot lawfully be restricted.
07Content and intellectual property
The website’s original text, branding, design, graphics, and other materials are owned by us or used under applicable permissions, except where identified otherwise. Rights in third-party materials remain with their respective owners. The publication of material does not transfer ownership to visitors.
You may view the site and retain reasonable copies for personal reference or internal evaluation of our services. Do not present our branding as your own, suggest an endorsement that does not exist, or republish substantial parts of the site for commercial use without permission. Any use must respect applicable copyright exceptions and third-party licences. Ask us if you need permission for a use beyond these limits.
08Information you send us
Please ensure that information you send is accurate to the best of your knowledge and that you are authorised to share it. Initial enquiries should not contain private keys, credentials, unnecessary personal information, or material requiring a special secure channel. Contact us first to arrange an appropriate method for confidential project information.
Sending an enquiry does not create a non-disclosure agreement or a project engagement. Any specific confidentiality arrangement should be agreed separately. We will handle personal information in accordance with our Privacy Policy and applicable law. You keep any rights you hold in the materials you provide; sending them for discussion does not itself assign those rights to us.
09Availability and changes
We aim to keep the website useful and accurate, but it may be unavailable temporarily for maintenance, technical faults, or reasons outside our reasonable control. We do not promise uninterrupted access or compatibility with every browser, device, or network. We may update or remove website content as our services or information change.
We may restrict access where reasonably necessary to address misuse, security concerns, or legal requirements. Changes to the website do not alter an existing services agreement. If you find a material error in a service description or contact detail, please tell us so that we can investigate and correct it where appropriate.
10External links
The website may link to external resources, including official guidance. Those resources are operated by their respective providers. A link does not imply that we control, approve, or endorse every statement on the external site.
External services may have different terms, privacy practices, and availability. You should review the information relevant to your use of those services. Email and telephone links use your device’s chosen applications; those applications and communication providers operate separately from this website.
11Responsibility and legal rights
We are responsible for our conduct to the extent required by applicable law. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
The website is provided as general information without a charge for access. Subject to the protections above, we do not undertake responsibility for business decisions made solely in reliance on general website content without an agreed advisory engagement. Responsibility for paid services is addressed in the relevant service agreement and applicable law. These terms do not exclude mandatory consumer rights or create a blanket exclusion of liability for our own conduct.
12Applicable law and resolving concerns
These website terms are governed by the law of England and Wales. If you act as a consumer, this choice does not deprive you of mandatory protections available under the law that otherwise applies to you. Nor does it remove a right to bring proceedings in a court available to you under applicable consumer law.
For business users, the courts of England and Wales will have jurisdiction over disputes relating to these website terms. Before starting a dispute, you are welcome to contact us so that we can try to resolve the issue. This invitation does not prevent you from taking urgent action or exercising a legal right.
13Updates, interpretation, and contact
We may revise these website terms to reflect changes to the site or relevant requirements. Updated terms will be published on this page with an update date. They apply to subsequent use of the website and do not retrospectively change a separate services contract. If a provision is found unenforceable, the remaining provisions continue to apply where they can operate independently.
For questions, permissions, or concerns, contact VERTOX LAB LTD at [email protected] or +44 7591 441889. Our contact address is 82a James Carter Road, Mildenhall, Bury St. Edmunds, England, IP28 7DE.